Influencing Skills shares skills, insights and tools to increase your
This course is for anyone who needs to use Microsoft Outlook to manage and organise e-mail, schedule appointments and events using the calendar and manage contacts information and tasks.
Duration: 1 day
Version: 2010, 2013, 2016
Target Audience: People who are familiar with the basic email functionality of Outlook and who need to learn to use the other components in Outlook more effectively.
Prerequisites: Successful completion of MCI Solutions’ Outlook Introduction courses or equivalent knowledge and skills are required to participate in this course.
At the end of this program you will be able to:
- Schedule appointments and events in the calendar
- Use the People cards to create and manage contacts
- Create and manage to do lists using Tasks
- Organize and find email messages quickly and effectively