Frequently Asked Questions – MCI Solutions

Get your questions answered

What does MCI Solutions specialise in?

We specialise in corporate leadership training and professional development. We aim to cultivate the effective leaders of tomorrow through a range if innovative learning solutions tailored to your business’s needs.

Why should I choose MCI Solutions for employee training courses?

With MCI Solutions, you’re not just opting for training; you’re investing in award-winning, tailor-made learning experiences that have garnered over 35 industry accolades since 2003, ensuring your team members are finely tuned to thrive in their roles.

Does MCI Solutions offer a subscription-based model?

Absolutely! We offer a Live Virtual Classroom Subscription model, a flexible learning gateway for your team to engage in smarter, faster, and highly interactive learning, regardless of where they are.

How many members are there in each group?

Our professional development modules have a max of 35 students and the IT courses have a max of 15 to ensure you still get the 1-1 time you need.

What are your most popular courses?

Some of our most popular courses are:

  • Complete MS Office 365
  • MS Excel Courses
  • Project Management Courses
  • Leadership and Management Courses

Can MCI Solutions develop custom eLearning courses?

Yes, we can develop custom eLearning courses for your team. Our Learning Consultancy services deliver a client-centered approach that caters to the direct needs of your team.

How does MCI Solutions measure the impact of training programs?

We measure success in a variety of ways:

  • Learner feedback
  • Surveys
  • Assessments
  • Observations
  • Performance improvement
  • Knowledge retention
  • Business impact
  • Compliance and regulatory requirements
  • Engagement and completion rates

What is the process for organisations to partner with MCI Solutions for their training needs?

This depends on what you’re after. If you find a specific virtual course you’d like to enrol in, you can visit our class list and either enrol or create a group booking. If you’re after one of our learning consultancy services, we encourage you to enquire with our team.

How does MCI Solutions stay updated with the latest trends in corporate training and development?

To stay up-to-date with the latest trends and best practices in learning and development, we conduct industry research, participate in professional development activities, network with other professionals, collaborate with experts, and encourage innovation within our team.

Is there any support provided post-training to ensure knowledge retention and application?

Yes, we offer post-training support and coaching to ensure that learning is sustained and applied in the workplace.

Where is MCI Solutions located?

We have offices located in Sydney and Melbourne.

Is MCI Solutions open on weekends?

Our offices are not open on weekends.

Can MCI create a specific course or training based on my company’s request?

Yes, absolutely. We can tailor training solutions to mirror your organisation’s objectives, ensuring your team is getting what they need.

Can MCI deliver in-person courses?

Yes, we have a range of in-person professional development courses. Explore our in-person course list and enquire with our friendly team if you’d like to book a session for your team.

Where can MCI deliver training?

We can deliver training anywhere in Australia. Whether you’re after virtual courses or in-person training, we have an excellent team that spans the entire country, giving you an abundance of options when it comes to your teams learning and development.

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