Why leading organisations turn to us
When training needs hit hard—tight timelines, policy changes, high-stakes compliance—internal teams often don’t have the time, resources or alignment to keep things moving.
What you need is a partner who can step in quickly, handle complexity and design effective learning experiences that actually work in your environment.
Our clients come to us when:
- Policy or compliance changes demand urgent rollout
- Training projects risk stalling due to limited internal bandwidth
- Stakeholders need alignment fast to avoid costly delays
- Previous providers have overpromised and underdelivered
MCI’s instructional design services are built for these high-pressure moments, giving you speed, flexibility and proven expertise without compromising quality.
Speed when it matters
We start quickly, adapt to your timelines and integrate with your team, designing learning activities and instructional materials that move projects forward without bottlenecks or red tape.
Confidence with complexity
From regulatory frameworks to safety-critical training, we design learning material and programs where accuracy, clarity and impact are non-negotiable.
Full content ownership
Your content stays yours. We deliver services that are transparent, flexible and built for long-term organisational use.
How we deliver instructional design projects
Transform your organisational learning and development, no matter the size of your business. Develop effective learning strategies, transform your eLearning design and elevate training programs with tailored instructional design.
Step 1: Scoping and alignment
We meet with key stakeholders to define objectives, timelines and compliance requirements, so projects start with clarity.
Step 2: Rapid design blueprint
Our team creates a rapid blueprint that maps structure, flow and learning objectives, so your instructional strategies are clear and signed off quickly.
Step 3: Content development
Specialists design effective and engaging instructional materials and learning activities using proven instructional design services, tailored to your learners and learning environment.
Step 4: Review and iteration
We build in checkpoints for feedback, ensuring stakeholders stay aligned and confident in the direction.
Step 5: Deployment-ready package
We deliver final training assets, SCORM-compliant, facilitator-ready or blended formats, designed for seamless rollout.
Step 6: Handover without lock-in
All IP remains with you. No hidden restrictions, just effective training solutions you own outright.
Discover our impact
MCI provides some great learning experiences for staff looking for entry to mid level training. The short course format allows staff to schedule training around their work. The trainers are knowledgeable and engaging and staff have been able to implement what they have learnt into their professional tool kit. The feedback from staff has been overwhelmingly positive.
Highly suggest to any business looking for relevant training options.
How quickly can you start an instructional design project?
What types of training content can you design?
Our instructional design services cover the full spectrum, from compliance and policy-driven training to technical, systems and leadership development. We design instructional materials, learning activities and full learning programs, from eLearning modules and blended learning pathways to facilitator-led workshops and SCORM-compliant digital content.
Do we retain ownership of the content?
Yes. Unlike some providers, MCI never locks your organisation into restrictive licensing. All IP remains with you, so your training content can be reused, adapted and scaled across your business long after project completion.
How do you handle sensitive or compliance-heavy projects?
MCI has deep experience in regulated sectors, including government, financial services, healthcare and utilities. Our processes follow strict security and confidentiality protocols, and our track record includes government-grade compliance projects where accuracy and accountability are critical.
How do you keep projects on track?
We work to a clear project plan with defined milestones and checkpoints. Stakeholders are engaged early and often, avoiding costly delays or last-minute misalignment. You’ll always know where your project stands.
What if our internal teams don’t have time to contribute heavily?
We can scale our support depending on your bandwidth. Some clients stay closely involved, while others rely on us to lead the project end-to-end. Either way, our goal is to remove pressure and deliver outcomes without creating extra workload.
How do you price instructional design services?
Pricing is transparent and tailored to the project scope. We’ll provide a clear proposal upfront, no hidden fees, no lock-in costs. Whether you need a one-off project or ongoing support, we’ll match the model to your needs and budget.
What is instructional design?
Instructional design is the process of creating educational or learning materials and experiences in a way that facilitates effective learning. It involves analysing the needs of the learners and the goals of the educational or training program and then designing and developing content, activities, and assessments that will help learners meet those goals.
How can instructional design benefit my organisation?
- Improved Learning Outcomes: Instructional design ensures that the learning experience is tailored to the needs of the learners and the goals of the organisation, resulting in more effective learning and improved learning outcomes.
- Cost-Effective Training: Effective instructional design can lead to more efficient and cost-effective training programs, as the content and delivery methods are optimised to meet the needs of the learners.
- Increased Retention and Transfer of Knowledge: Instructional design can help learners retain and apply what they’ve learned by providing them with relevant, meaningful, and memorable learning experiences.
- Customised Learning: Instructional design enables organisations to customise their training programs to the specific needs of their employees and the unique challenges of their industry or sector.
How do you measure instructional design success?
We measure success in a range of ways:
- Learner Feedback
- Performance Improvement
- Knowledge Retention
- Business Impact
- Compliance and Regulatory Requirements
What is the instructional design process at MCI Solutions?
- Confirm scope of work: We carefully consider your unique needs, expectations, and learning objectives to ensure alignment between your goals and our approach.
- Storyboarding: Next, we embark on the storyboarding process, carefully outlining the flow of the course content. This strategic planning stage guides the structure of your learning program, ensuring a clear and engaging narrative that aligns with the learning objectives.
- Design of prototype & templates: Once the storyboard is ready, our team crafts a prototype and develops course templates. These give you a glimpse of the final look and feel of the learning experience, enabling you to see your vision coming to life.
- Development of content: Building on the approved prototypes and templates, we then dive into content development. Our experts meticulously create engaging, relevant, and effective content, designed to resonate with your learners and facilitate knowledge retention.
- Multimedia creation: We enhance the learning experience by creating and integrating a variety of multimedia elements. From interactive infographics to engaging videos, we ensure the content is not only informative but also visually captivating and immersive.
- Review phase with quality assurance testing: Every project undergoes a rigorous review phase and quality assurance testing. This step ensures the final product is accurate, functional, and meets the high-quality standards that MCI Solutions is known for.
- Handover of source files & IP: We believe in transparency and ownership, so upon project completion, we hand over all source files and intellectual property. This enables you to update content, scale your learning program, and maintain full control over your resources.
- Launch from your LMS: Finally, we support you in launching the newly developed course from your Learning Management System (LMS). We ensure the seamless integration of our content into your system for a smooth and successful course launch.
How can instructional design be tailored to meet the specific needs of my organisation?
Instructional design can be customised by deeply understanding your organisation’s unique learning objectives, culture, and learners. At MCI Solutions, we gather this information and use it to design and develop a learning experience that addresses your specific needs, including custom content, learning activities, delivery methods, and assessments.
What are the different delivery methods for instructional design, and which one is best suited for my organisation?
Delivery methods for instructional design can include in-person training, eLearning modules, blended learning, virtual classrooms, and mobile learning. The best delivery method for your organisation will depend on a variety of factors, including the nature of the content, the characteristics and preferences of your learners, geographical considerations, and your available resources and technology.
How can instructional design be evaluated for effectiveness, and what metrics should be used?
The effectiveness of instructional design can be evaluated through a combination of methods such as learner feedback, pre- and post-training assessments, observation of behavioural changes, and business impact analysis. The specific metrics used will depend on the goals of your training program, but could include measures of knowledge retention, skill acquisition, learner satisfaction, and impact on key business metrics.
Ready to deliver your next training project with confidence?
MCI Solutions’ instructional design services help organisations move fast, align stakeholders and deliver effective learning experiences. From learning objectives through to instructional materials and final rollout, we create training that works.
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