Learn the Art of Resilience Online at MCI Solutions

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What does resilience mean for your business? We often get caught up in industry-specific training and other forms of professional development and the art of resilience can get lost. However, there’s plenty of reasons why it should be a priority for businesses. In recent times we’ve seen the world change dramatically, and we’ve all been faced with major disruptions to the way we work and live. For that reason alone, developing resilience skills to better cope with change is going to benefit every business. 

Not only that but completing short microlearning modules on a regular basis is a great way to refresh your teams at the end of a long day. It can help bring the stresses of the day into perspective, and help recharge the batteries for tomorrow. Let’s take a look at learning resilience online, and how it can benefit you.  

What is Resilience Microlearning? 

Resilience microlearning is a series of short modules designed to increase resilience skills. We’ll discuss resilience skills in more detail later, but essentially, it’s all about developing the tools needed to cope with stress. Obviously, stress takes many forms and has a range of causes, so resilience training teaches people to understand how they react to challenges and develop their own coping mechanisms. 

Rather than full-day classroom-based training, MCI is now offering resilience training online in a series of convenient micro-modules. With innovative training design, it’s easy for companies to roll out MCI’s resilience microlearning to staff. It can also be easily tailored to suit individual business needs. Best of all, you can do a structured roll-out, or you can pinpoint certain modules to address workplace situations that need an immediate response. 

The Key Resilience Skills 

Resilience is a very personal thing because everyone copes with stress differently. The beauty of resilience training is it can tap into the needs of all participants, and everyone can learn or enhance their skills. Even those who feel they’re extremely competent in managing difficult situations can benefit from refreshing their knowledge. Resilience is a life-long proposition, and the skills can help people far beyond the workplace.  

Health and Wellbeing 

A person’s general health and wellbeing can certainly affect their resilience. When people are run-down, lacking in energy or suffering other physical issues, their ability to handle stress can be affected. While resilience techniques can be taught, it doesn’t always come naturally. It takes some effort to manage resilience, which is why a healthy mind and body can be a contributing factor. 

Helping your team understand the importance of a healthy lifestyle on their mental health is a key step in developing resilience.  

Connections and Support 

Staff are almost certain to feel safer and more comfortable at work when they know where their support networks are. More importantly, they need to be able to access them. Resilience training helps people identify where they can find support, and how to leverage their workplace relationships to help cope with difficulties.  

It might be learning how to cherish the friendships they’ve developed in the workplace, or it could be identifying the appropriate channels to seek support. Connections play a huge role in a person’s ability to show resilience. 

Optimism and Confidence 

Positive thinking comes naturally to some. We all know some people who always see the glass as half-full, but many people struggle with positive thinking. When faced with difficulties, it’s a natural reaction to think of the negatives, but resilience teaches your teams to look for positives. 

When approaching problems with positivity, a lot more can be achieved. Not only that, a brighter outlook helps people feel more confident in their abilities. Resilient people approach setbacks as a problem to be solved and a chance to learn, rather than a negative. 

Understand and Regulate Emotions 

A major part of resilience is the way we perceive things and handle our own emotions. Often, things are never as bad as we first think, so in order to be resilient, we need to adjust our thinking. It’s not about ignoring normal human emotions like disappointment and frustration, but resilience training helps people harness those emotions and channel them into more positivity and problem-solving. 

When you help your teams understand and regulate their emotions, they can become more effective at achieving results, even through adversity. 

Stress Management 

Stress management is at the heart of all resilience training. The world is changing, and dynamic companies know how to embrace change and move forward. However, change is often a source of stress for many people. In fact, almost everything in a workplace has the potential to cause stress. Time pressures, negative feedback, failures and heavy workloads all contribute to a person’s stress levels. 

Stress management is all about learning techniques to control stress more effectively. If businesses can help their people cope with stress, they not only see productivity benefits, but staff are also less likely to experience stress-related health conditions. 

Taking Back Control 

When staff can learn the key steps of managing their emotional response to challenges, they have more control over their domain. Resilient people feel empowered to take action and solve the problems in front of them. Resilience training shows people how to take control of situations and confront them with confidence. 

The Benefits of Resilience Training for Businesses

Investing in training and development for your staff needs to deliver benefits. Often, resilience training gets forgotten because it’s difficult to connect the training to specific business results. However, resilient staff are more effective, more confident, and essentially more productive. Less time spent in a state of panic or worry means more time solving problems and delivering results. Here’s some of the ways that online resilience microlearning can benefit businesses.

Developing a Positive Culture

Positivity and optimism are infectious. When you’re building a company culture, the worst environment is one where people are afraid to make mistakes. Resilient people are more confident in their abilities, and as a result perform better. Resilience isn’t about eliminating mistakes, but rather empowering people to deal with mistakes and achieve results through adversity.

When you foster a company culture where setbacks are merely a problem to be solved, and change is an opportunity rather than something to fear, the result is a dynamic environment where people are encouraged to learn and succeed.

More Confident and Capable Staff

Again, confidence is the key to a solutions and results-driven business. Resilience doesn’t improve people’s technical skills, but it does make them more confident to use them. Being resilient is all about addressing a problem with confidence rather than shying away from it. Therefore, once you empower people to contribute, act and share ideas with confidence, you’re harnessing more of the skills and qualities of your workforce.

High-Performing Teams Embracing Change

Change management is one of the biggest challenges for modern businesses. It’s not uncommon for people to become set in their ways, and this makes them resistant to change. However, as we know, the world is changing at a monumental rate, and the success of a business depends on its ability to adapt. A lot of that is down to the people.

Resilience training can help people cope with change, and even embrace it as an opportunity. The biggest problem faced by businesses is staff resistance to change, but teams full of resilient people can make the process so much easier.

Tailored Solutions for Businesses

Online resilience microlearning from MCI can be tailored to your business needs. While the modules are sequential, they can be completed whenever it’s necessary. While you might normally start with a Health and Wellbeing module, if a situation arises that creates significant stress, you can roll out the Stress Management module as needed. Whatever your needs, the MCI online resilience microlearning program can cater for it.

So, it’s clear that building resilience means building high-performing, confident and capable teams. The overall benefits on workplace culture, staff health and wellbeing, and of course, productivity, should be enough to convince businesses that now is the time to start growing resilience. The best thing is, MCI has already developed an agile, easily accessible learning tool for you. Contact us today, and give your staff the skills they need for ultimate workplace resilience.

April 8, 2022

By Dr. Denise Meyerson

Dr. Denise Meyerson is the founder of MCI and has 30 years' experience in vocational education. In that time, she has developed deep expertise in the design and delivery of a range of qualification programs to major corporates and to job seekers via in-person learning methodologies as well as innovative digital learning experiences.