Manage Conflict

Team dynamics improve when there are practical frameworks to use in conflict situations.  Adopt a process for moving towards conflict resolution by following these tried and tested steps. Distinguish between constructive & destructive conflict situations and practise techniques to manage emotions during disagreements. Apply a set of tools for de-escalating & effectively managing conflict including all aspects of the CARE model.

Snapshot

Duration: 90 minute

Learning outcomes

  • Distinguish between constructive & destructive conflict situations
  • Practise techniques to manage emotions during disagreements
  • Apply techniques for de-escalating & resolving conflict

Upcoming Sessions

Date Time (AEDT) Location Available Spaces Cost
12 December 2024 12:00 pm - 01:30 pm Online 5 $225.00