Manage Conflict
Team dynamics improve when there are practical frameworks to use in conflict situations. Adopt a process for moving towards conflict resolution by following these tried and tested steps. Distinguish between constructive & destructive conflict situations and practise techniques to manage emotions during disagreements. Apply a set of tools for de-escalating & effectively managing conflict including all aspects of the CARE model.
Snapshot
Duration: 90 minute
Learning outcomes
- Distinguish between constructive & destructive conflict situations
- Practise techniques to manage emotions during disagreements
- Apply techniques for de-escalating & resolving conflict
Upcoming Sessions
| Date | Time (AEDT) | Location | Available Spaces | Cost | ||
| 24 April 2024 | 02:30 pm - 04:00 pm | Online | 5 | $195.00 | ||
| 28 June 2024 | 09:30 am - 11:00 am | Online | 5 | $195.00 |
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