Manage Conflict

Team dynamics improve when there are practical frameworks to use in conflict situations.  Adopt a process for moving towards conflict resolution by following these tried and tested steps. Distinguish between constructive & destructive conflict situations and practise techniques to manage emotions during disagreements. Apply a set of tools for de-escalating & effectively managing conflict including all aspects of the CARE model.

Snapshot

Duration: 90 minute

Learning outcomes

  • Distinguish between constructive & destructive conflict situations
  • Practise techniques to manage emotions during disagreements
  • Apply techniques for de-escalating & resolving conflict

Upcoming Sessions

Date Time (AEDT) Location Available Spaces Cost
6 December 2022 09:30 am - 11:00 am Online 5 $195.00
19 January 2023 09:30 am - 11:00 am Online 15 $195.00
1 February 2023 09:30 am - 11:00 am Online 15 $195.00
27 March 2023 09:30 am - 11:00 am Online 15 $195.00