Work is changing. Simple work is being automated. Standardised work is being outsourced. Complex, creative work built on implicit knowledge is the modern business imperative.
For individuals and enterprises alike there is an urgent, growing need for:
- New accountability for developing our personal skills. Individuals must embrace responsibility for their personal knowledge and professional development in a socially networked world
- New forms of organisational support. Functions like HR, OD and L&D must move beyond offering training services and toward supporting “learning as it happens” in the digitally connected workplace.