Deliver a consistently compelling customer experience by polishing your skills in our short sales and customer service courses.
Are you in a customer-facing role? Do you wish you were more successful at sales and service? When you power up your relationship-building skills, both you and your customer will be more satisfied!
Our practical sales and service courses are designed to boost your ability to build more constructive relationships with clients and customers. You’ll discover how to provide a consistent quality service that not only meets expectations but can often exceed them. The skills you’ll learn focus on being more consultative, building rapid rapport, dealing with difficult customers and taking a more solution-focused approach. When you finish, you’ll be armed with the tools and techniques to deliver consistent quality service and improve customer satisfaction and long-term commitment.