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Change by Design

Executive Skills Duration Customised Non-accredited training Customised delivery Dedicated Class

Change management is a capability and a set of interventions that delivers the people-oriented side of a change effort. Whether the organisation is considering a small change to one or two processes, or system-wide change, it is common to feel uneasy and intimidated by the scale of the challenge. You know that the change needs to happen, but you don’t really know how to go about facilitating its delivery. Where do you start? Who do you involve and in what way? How do you see it through to the end?

Course snapshot

Creating an internal climate for change

Executing the change process inside your organisation

Sustaining change and practicing longevity

Course structure

We have selected key subjects that focus on in demand skills for today's workplace and employers. These three workshops can be purchased as a collective suite or as individual workshops. The suite is designed to be as flexible in order to target your specific learning and development needs.

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Creating

Creating

Many initiatives fail or at best fall short of their original goal because the organisation either lacks interest in the proposed change effort or spends too much energy resisting change. Rather than shoving a project down the throats of operational managers, change leaders need to generate a sense of urgency about the task at hand and get the right team together to deliver transformational change.

Learning Outcomes

- Assess the teams or organisational readiness for change
- Frame the reasoning for action
- Create positive energy to open, explore and close sessions
- Identify and engage key personnel and stakeholders
- Create a vision and set direction for action

Key Concepts

- Organisational capability and culture
- Stakeholder analysis
- The Golden Circle

Executing

Executing

The executing change program or ECP ensures that all critical steps are taken into account.
Participants will learn to work with the various internal stakeholders via the different roles and responsibilities they have for change. More than a training course, this is a complete change management program.

Learning Outcomes

- Develop a change communication strategy
- Design solutions to overcome barriers to change
- Build capability through training and development
Identify and monitor formal and informal milestones
Create consultative and responsive decision-making processes

Key Concepts

- Capability metrics
- Performance metrics & praise and endorsements
- Coaching and feedback
- Collaborative decision making

Sustaining

Sustaining

Once change is underway staff must make a continuous effort to ensure that change lives in every aspect of the organisation.
This will solidify the change in the organisation’s culture and enable the company’s leaders to continue to support the change. Without the support of these people, the company might end up back where it started.

Learning Outcomes

- Establish support mechanisms for change
- Build on the learning that comes from experience
- Communicate results and maintain momentum
- Create and embed an evolving learning culture

Key Concepts

- Learning organisations and systems thinking
- Growth mindsets
- The art of possibility

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“MCI has assisted Teachers Health Fund in meeting our formal education development goals for our pipeline of future men and women leaders. As a not-for-profit, getting high value for each learning and development dollar we spend is a priority. The support extended to our organisation from MCI from start to finish is a real credit to them.”

Leanne Jensen-Smith, People & Culture Manager - Teachers Health Hub
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“MCI design and deliver a range of leadership workshops for our emerging leaders group each year. MCI’s content is always evolving, well designed to maximise learning and engagement and the facilitators are first class providing contextually relevant and engaging workshops for our teams. I would highly recommend MCI as a learning partner.”

Ben Lancken, Learning & Organisational Development Manager – TFE Hotels
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“I can attest that MCI Solutions absolutely deliver on their promise of innovation. The quality of the content is excellent, the calibre of facilitators is great, and I think the participant experience really sets MCI Solutions apart.”

Katie Poray, Human Resources Specialist - Woolworths Logistics

Training with MCI Solutions

FAQs

Let us answer your questions.

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  • Q:

    What qualifications are offered online?

    A:

    Right now, we only offer the Certificate IV in Leadership and Management as a supported online course. Our other short courses and qualifications all have face to face training elements.

  • Q:

    Where is the face to face training delivered?

    A:

    - Face-to-face – clients offices/third party locations that suit the size and needs of the group
    - Face to face – MCI’s incredible facilities in the Sydney CBD, above Wynyard Station.
    - Online – via our engaging eCampus that enables participants to learn in their own time and enter a world of current and business focused content.
    - Combination of the above as required so that our learners experience a blended approach to improve their performance by gaining new skills and knowledge.

  • Q:

    Can training programs be customised?

    A:

    Yes – Our specialist instructional design team is made up of experienced and creative writers and designers so that learners benefit from an engaging and highly interactive program. We listen to what your needs are and how they relate to the overall vision of the business and we ensure that we select the right platform and content to meet these requirements. We ensure that you notice the difference pre- and post-training to generate the organisational changes you need to lift performance to the next level.

  • Q:

    Who are the trainers?

    A:

    Our team of trainers are well known in the industry for their deep knowledge, engaging presence and ability to take their group on their learning journey using a toolkit of activities, games and discussions.

  • Q:

    What does it cost?

    A:

    Please enquire for course and training prices. Our public schedule price list offers a variety of courses at a standard price, delivered at our Sydney CBD training venue. Our bespoke solutions vary depending on your requirements, number of participants and the complexity of the program. Allow us to do a detailed analysis as you brief us on the scope of the project.

  • Q:

    Will people who attend the training receive a formal qualification?

    A:

    MCI provides you with the choice of both accredited and non-accredited programs. We help you determine who should be trained and whether a nationally recognised certificate or a non-accredited executive skills would be a suitable choice. We can also measure changes in performance via one of the embedding apps that your participants could have access to post-training. Learning is all about measuring change – simply choose which measurement mechanism is appropriate for your needs.

  • Q:

    What if I want to train a few individuals?

    A:

    We provide you with the option of our pubic schedule program in Sydney for certain popular courses. Alternatively, provide some small group coaching for your team so that they receive more individualised attention from our coaches and trainers. Enquire with us and we will help you find the right solution

  • Q:

    Do you offer government (subsidised) funding under the NSW Smart and Skilled?

    A:

    - We offer funding across NSW for full qualifications from Certificate III to Advanced Diploma level qualifications
    - We also offer our corporate clients Skill Sets (up to half the qualification) for dedicated classes on client site across NSW
    - Special Funding is also available for people with a disability; NSW Social Housing residents and people from an ATSI background.

  • Q:

    Am I eligible for Smart and Skilled funding?

    A:

    Are you?

    1) 15 years old or over?
    2) No longer at school?
    3) Living or working in NSW?
    4) An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?

    If you answered ‘Yes' to all four questions, then you're eligible to enrol in a government-subsidised course with MCI as we are an approved Smart and Skilled training provider.

Contact us to learn more

Get the best out of your people! Give your staff the opportunity to earn a nationally recognised qualification or new executive skills in order to gain practical and relevant skills for the workplace. At MCI Solutions we can also customise our courses to suit your learning and development needs. Contact us today to get personal and expert advice about how MCI Solutions can help you.

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