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Certificate IV Leadership and Management BSB42015

The Certificate IV in Leadership and Management is one of Australia’s most sought-after leadership qualifications.  This is your opportunity to gain the skills and knowledge that you need to set direction, be proactive and build your team so that it functions at a high level.

This certificate introduces you to tools that are essential to grow your level of confidence so that you are an effective communicator to colleagues and other managers. With clear vision and strategic perspective, you will be able to help foster creativity and innovation within your team.

Your relationships with colleagues and staff will move towards more meaningful transactions, enabling you to push goals forward and present objectives more clearly.

You gain a deeper understanding for the dynamics needed to create respectful, inclusive work environments and learn how to encourage individuals and teams to do their very best.

Certificate IV

6 - 24 months

Flexible Delivery

Face-to-face workshops + work-based learning activities

Funding Available

*Enquire for eligibility **Limited Time Only

nationally recognised training
Nationally Recognised Qualification

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Who should attend this qualification program?

We particularly recommend the Certificate IV in Leadership and Management to those who would like to improve their skillset to:

  • Acquire the qualifications needed to enter the workforce
  • Gain the skills to start up their own business
  • Upgrade skills and knowledge to seek a promotion
  • There are no entry requirements to enrol in this qualification.
woman sitting in cafe smiling while working on her business laptop

Key Concepts

The Cert IV Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.                                                                                                                                                                                                                                                      

Learning Outcomes

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Lead diverse teams


Coach team members

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Distinguish between a good leader and a good manager


Implement strategic work plans

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Prioritise tasks intelligently


Encourage innovation and continuous improvement

Course Structure

We have selected key subjects that focus on in demand skills for today’s workplace. Informed by our learning and development experts and our industry consultation, the skills learnt are relevant across all industries.

Units and Outcomes

 Units are bundled to ensure learners get the most out of the course as is possible:

Please enter your details below to download the Certificate IV Leadership and Management Course Guide:
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  • Develop your leadership capability to improve individual performance and team effectiveness
  • Use practical skills to add value to work and relationships 
  • BSBMGT401 – Show leadership in the workplace
  • BSBLDR402 – Lead effective workplace relationships
  • BSBLDR403 – Lead team effectiveness
  • Create opportunities to maximise innovation and effectively operating together
  • Implement operational plan with adequate resources and improve monitoring through continuous improvement 
  • BSBINN301 – Promote innovation in a team environment
  • BSBMGT402 – Implement operational plan
  • BSBMGT403 – Implement continuous improvement
  • Identify individual and team development needs, administer and monitor appropriate methods
  • Expand understanding of generational and cultural diversity needs and motivators for effective team performance
  • Learn how to effectively communicate to diverse work groups using appropriate communication vehicles 
  • BSBLED401 – Develop teams and individuals
  • BSBLDR404 – Lead a diverse workforce
  • BSBLDR401 – Communicate effectively as a workplace leader
  • Effectively uncover complex customer needs and provide solutions
  • Enhance personal effectiveness in informing, and influencing through presentation
  • Effectively manage and monitor safety in the workplace. 
  • BSBCUS402 – Address customer needs
  • BSBWHS401 – Implement & monitor WHS
  • BSBCMM401 – Make a presentation

Funding options - Smart & Skilled

NSW now smart and skilled banner

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It’s helping people in NSW get the skills they need to find a job and advance their careers. Smart and Skilled provides eligible students with: an entitlement to government-subsidised training up to and including Certificate III and government funding for higher-level courses (Certificate IV and above) in targeted priority areas. Management Consultancy International (MCI Solutions) is an approved provider of NSW Smart and Skilled subsidised courses across most regions of NSW, including the greater Sydney Metro region.

“We have been working with MCI for the past 4 years. Our participants commented that MCI’s facilitators were incredibly enthusiastic and engaging, whilst providing some very useful insights and tools to assist in holding coaching conversations. MCI’s professional development days are a unique community give back, Denise herself condenses a myriad of information from the conferences she attends into meaningful, impactful information that keeps participants up to date with the latest trends.”
Kylie Perrin - HR Manager - Fujifilm
“MCI has assisted Teachers Health Fund in meeting our formal education development goals for our pipeline of future men and women leaders. As a not-for-profit, getting high value for each learning and development dollar we spend is a priority. The support extended to our organisation from MCI from start to finish is a real credit to them.”
Leanne Jensen-Smith - People & Culture Manager - Teachers Health Hub

Contact us to learn more:

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Let us answer your questions.
Contact us to learn more.

Right now, all courses are supported online. Our other short courses and qualifications also have face to face training elements.

– Face-to-face – clients offices/third party locations that suit the size and needs of the group
– Face to face – MCI’s incredible facilities in the Sydney CBD – Level 4, 23 Hunter Street
– Online – via our engaging eCampus that enables participants to learn in their own time and enter a world of current and business focused content.
– Combination of the above as required so that our learners experience a blended approach to improve their performance by gaining new skills and knowledge.

Yes – Our specialist instructional design team is made up of experienced and creative writers and designers so that learners benefit from an engaging and highly interactive program. We listen to what your needs are and how they relate to the overall vision of the business and we ensure that we select the right platform and content to meet these requirements. We ensure that you notice the difference pre- and post-training to generate the organisational changes you need to lift performance to the next level.

Our team of trainers are well known in the industry for their deep knowledge, engaging presence and ability to take their group on their learning journey using a toolkit of activities, games and discussions.

Please enquire for course and training prices. Our public schedule price list offers a variety of courses at a standard price, delivered at our Sydney CBD training venue – Level 4, 23 Hunter Street.

Our bespoke solutions vary depending on your requirements, number of participants and the complexity of the program. Allow us to do a detailed analysis as you brief us on the scope of the project.

Yes, we help you determine who should be trained and whether a nationally recognised certificate or a non-accredited executive skills would be a suitable choice. We can also measure changes in performance via one of the embedding apps that your participants could have access to post-training. Learning is all about measuring change – simply choose which measurement mechanism is appropriate for your needs.

We provide you with the option of our public schedule program in Sydney for certain popular courses. Alternatively, provide some small group coaching for your team so that they receive more individualised attention from our coaches and trainers. Enquire with us and we will help you find the right solution.

– We offer funding across NSW for full qualifications from Certificate III to Advanced Diploma level qualifications
– We also offer our corporate clients Skill Sets (up to half the qualification) for dedicated classes on client site across NSW
– Concessions are also available for people with a disability; NSW Social Housing residents and people from an ATSI background.

Are you?

1) 15 years old or over?
2) No longer at school?
3) Living or working in NSW?
4) An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?

If you answered ‘Yes’ to all four questions, then you’re eligible to enrol in a government-subsidised course with MCI as we are an approved Smart and Skilled training provider.