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BSB40615 Certificate IV in Business Sales

The BSB40615 Certificate IV in Business Sales will allow you to gain the right understanding and tools you need in Business Sales.  Learn how to convert customers and meet KPIs – and soar past your target numbers in no time! Refine your skills and learn new techniques to negotiate your way around objections and overcome obstacles. The knowledge you gain about client relationships, sales prospecting, planning strategies and team dynamics will help you communicate efficiently in order to be highly successful in your role.

Your ability to scan the market for opportunities and analyse information will help bring the entire team to levels of high achievement.  You also gain the confidence and composure to provide guidance to others. Whether you are new to the sales force or a seasoned professional, this certificate represents a great step forward in your career.

Certificate IV

12 months

Flexible Delivery

This is a blended program that includes – face to face delivery as well as own study via the MCI ecampus + work-based learning activities.

Funding Available

Enquire for eligibility

nationally recognised training
Nationally Recognised Qualification

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Our approach

Building, retaining and maintaining total engagement has never been as important as it is now. The global consumer marketplace is becoming increasingly competitive and crowded

What are the entry requirements?

There are no entry requirements for the Business Sales course online and is open to people seeking to further their career in sales through a formally recognised qualification.

woman smiling and sitting with notepad

Program Outcomes

Ensure that you put your best foot forward as you prospect for sales leads to build your sales funnel.  This business sales course is your opportunity to learn more about how to build networks and develop product knowledge. 

You also gain confidence in presenting and ensuring that meetings are effective.  After sales customer service is also vital for developing an on-going business relationship with your client base.  You also gain the skills you need to negotiate well and use techniques to overcome objections to lead to more concluded deals.

Learning Outcomes


Evolve their networking techniques

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Build business networks and client relationships

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Identify and plan sales prospects


Present, close and support sales solutions

Convert leads to opportunities

map point to point

Overcome objections in the sales process

Course Structure

We have selected key subjects that focus on in demand skills for today’s workplace. Informed by our learning and development experts and our industry consultation, the skills learnt are relevant across all industries.

Units and Outcomes 

Units are bundled to ensure learners get the most out of the course as is possible.

Please enter your details below to download the Certificate IV in Business Sales Course Guide:
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  • Develop product knowledge in preparation for the sales process
  • Establish, maintain and improve client relationships, and actively participate in networks to support attainment of key business outcomes
  • Identify potential sales prospects by applying prospecting methods, and manage your own sales performance by establishing sales plan, while managing stress, time and sales related paperwork.
  • BSBPRO401 – Develop product knowledge
  • BSBREL402 – Build client relationships and business networks
  • BSBSLS407 – Identify and plan sales prospects
  • Develop a sales plan for a product or service covering a specified sales territory
  • Organise meetings including deciding, liaising with participants, and developing and distributing meeting related documentation
  • Prepare, deliver and review a presentation to a target audience
  • Coordinate and review the promotion of an organisation’s products and services 
  • BSBSLS501 – Develop a sales plan
  • BSBADM405 – Organise meetings
  • BSBCMM401 – Make a presentation
  • BSBMKG413 – Promote products and services
  • Manage an ongoing relationship with a customer over a period of time, and manage networks to ensure customer needs are addressed
  • Advise, carry out and evaluate customer service strategies
  • Present sales solutions in response to specific buying needs of a client, use sales processes associated with securing prospect commitment to proceed with a sale, and attend to post-sales activities that build and strengthen partnerships
  • BSBWOR203 – Work effectively with others
  • BSBINN301 – Promote innovation in a team environment

Funding options - NSW Smart & Skilled

NSW now smart and skilled banner

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It’s helping people in NSW get the skills they need to find a job and advance their careers. Smart and Skilled provides eligible students with: an entitlement to government-subsidised training up to and including Certificate III and government funding for higher-level courses (Certificate IV and above) in targeted priority areas. Management Consultancy International (MCI Solutions) is an approved provider of NSW Smart and Skilled subsidised courses across most regions of NSW, including the greater Sydney Metro region.

“We have been working with MCI for the past 4 years. Our participants commented that MCI’s facilitators were incredibly enthusiastic and engaging, whilst providing some very useful insights and tools to assist in holding coaching conversations. MCI’s professional development days are a unique community give back, Denise herself condenses a myriad of information from the conferences she attends into meaningful, impactful information that keeps participants up to date with the latest trends.”
Kylie Perrin - HR Manager - Fujifilm
“MCI has assisted Teachers Health Fund in meeting our formal education development goals for our pipeline of future men and women leaders. As a not-for-profit, getting high value for each learning and development dollar we spend is a priority. The support extended to our organisation from MCI from start to finish is a real credit to them.”
Leanne Jensen-Smith - People & Culture Manager - Teachers Health Hub


Let us answer your questions.
Contact us to learn more.

Right now, all courses are supported online. Our other short courses and qualifications also have face to face training elements.

– Face-to-face – clients offices/third party locations that suit the size and needs of the group
– Face to face – MCI’s incredible facilities in the Sydney CBD – Level 4, 23 Hunter Street
– Online – via our engaging eCampus that enables participants to learn in their own time and enter a world of current and business focused content.
– Combination of the above as required so that our learners experience a blended approach to improve their performance by gaining new skills and knowledge.

Yes – Our specialist instructional design team is made up of experienced and creative writers and designers so that learners benefit from an engaging and highly interactive program. We listen to what your needs are and how they relate to the overall vision of the business and we ensure that we select the right platform and content to meet these requirements. We ensure that you notice the difference pre- and post-training to generate the organisational changes you need to lift performance to the next level.

Our team of trainers are well known in the industry for their deep knowledge, engaging presence and ability to take their group on their learning journey using a toolkit of activities, games and discussions.

Please enquire for course and training prices. Our public schedule price list offers a variety of courses at a standard price, delivered at our Sydney CBD training venue – Level 4, 23 Hunter Street.

Our bespoke solutions vary depending on your requirements, number of participants and the complexity of the program. Allow us to do a detailed analysis as you brief us on the scope of the project.

Yes, we help you determine who should be trained and whether a nationally recognised certificate or a non-accredited executive skills would be a suitable choice. We can also measure changes in performance via one of the embedding apps that your participants could have access to post-training. Learning is all about measuring change – simply choose which measurement mechanism is appropriate for your needs.

We provide you with the option of our public schedule program in Sydney for certain popular courses. Alternatively, provide some small group coaching for your team so that they receive more individualised attention from our coaches and trainers. Enquire with us and we will help you find the right solution.

  • We offer funding across NSW for full qualifications from Certificate III to Diploma level qualifications
  • We also offer our corporate clients Skill Sets (up to half the qualification) for dedicated classes on client site across NSW
  • Exemptions are available, depending on eligibility.
  • Concessions are available, depending on eligibility (and only for Certificate III and IV courses)

Are you?

1) 15 years old or over?
2) No longer at school?
3) Living or working in NSW?
4) An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?

If you answered ‘Yes’ to all four questions, then you’re eligible to enrol in a government-subsidised course with MCI as we are an approved Smart and Skilled training provider.

Contact us to learn more:

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