Home · Qualifications · Certificate III in Business BSB30115

BSB30115 Certificate III in Business

The Certificate III in Business qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

During the Certificate III in Business online course you will learn how to Increase your confidence and knowledge in business operations. Develop an increased understanding of business operations. Deliver quality customer service to your customers. Work effectively with your fellow team members and managers.

Certificate III

Duration

12 months

Flexible Delivery

This is a blended program that includes – face to face delivery as well as own study via the MCI ecampus + work-based learning activities.

Funding Available

Enquire for eligibility

nationally recognised training
Nationally Recognised Qualification

Our approach

Building, retaining and maintaining total engagement has never been as important as it is now. The global consumer marketplace is becoming increasingly competitive and crowded. 

Who should attend this qualification program?

Some roles the Certificate III in Business course will prepare you for include:
– Office Manager
– Small Business Manager
– Property Manager
– Program or Project Administrator

Course outcomes

The BSB30115 Certificate III in Business prepares you to be competitive in today’s job market. We have selected key subjects that focus on the core skills to help you walk the professional path you’ve chosen. These are informed by our corporate experience and
firmly based on what you will truly need and value.

Learning Outcomes

IconsMasterSheet-97

Deliver quality customer service to your customers

magnifying glass

Organise workplace information

SOL_IconsMasterSheet-17

Develop an increased understanding of business operations

SOL_IconsMasterSheet-77

Increase your confidence and knowledge in business operations

Course Structure

We have selected key subjects that focus on in demand skills for today’s workplace. Informed by our learning and development experts and our industry consultation, the skills learnt are relevant across all industries.

The following units are covered in this course:

MCI-O MCI Orientation

BSBWHS302 Apply knowledge of the WHS legislation in the workplace

BSBWRT301 Write simple documents

BSBCMM301 Process customer complaints

BSBCUS301 Deliver and monitor a service to customers

BSBDIV301 Work effectively with diversity

BSBFIA301 Maintain financial records

BSBITU312 Create electronic presentations records

BSBITU314 Design and produce spreadsheets

BSBINM301 Organise workplace information

BSBFLM312 Contribute to team effectiveness

BSBITU306 Design and produce business documents

BSBWOR301 Organise personal work priorities and development

Funding options - NSW Smart & Skilled

NSW now smart and skilled banner

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It’s helping people in NSW get the skills they need to find a job and advance their careers. Smart and Skilled provides eligible students with: an entitlement to government-subsidised training up to and including Certificate III and government funding for higher-level courses (Certificate IV and above) in targeted priority areas. Management Consultancy International (MCI Solutions) is an approved provider of NSW Smart and Skilled subsidised courses across most regions of NSW, including the greater Sydney Metro region.

“We have been working with MCI for the past 4 years. Our participants commented that MCI’s facilitators were incredibly enthusiastic and engaging, whilst providing some very useful insights and tools to assist in holding coaching conversations. MCI’s professional development days are a unique community give back, Denise herself condenses a myriad of information from the conferences she attends into meaningful, impactful information that keeps participants up to date with the latest trends.”
Kylie Perrin - HR Manager - Fujifilm
“MCI has assisted Teachers Health Fund in meeting our formal education development goals for our pipeline of future men and women leaders. As a not-for-profit, getting high value for each learning and development dollar we spend is a priority. The support extended to our organisation from MCI from start to finish is a real credit to them.”
Leanne Jensen-Smith - People & Culture Manager - Teachers Health Hub

FAQ

Let us answer your questions.
Contact us to learn more.

Right now, all courses are supported online. Our other short courses and qualifications also have face to face training elements.

– Face-to-face – clients offices/third party locations that suit the size and needs of the group
– Face to face – MCI’s incredible facilities in the Sydney CBD – Level 4, 23 Hunter Street
– Online – via our engaging eCampus that enables participants to learn in their own time and enter a world of current and business focused content.
– Combination of the above as required so that our learners experience a blended approach to improve their performance by gaining new skills and knowledge.

Yes – Our specialist instructional design team is made up of experienced and creative writers and designers so that learners benefit from an engaging and highly interactive program. We listen to what your needs are and how they relate to the overall vision of the business and we ensure that we select the right platform and content to meet these requirements. We ensure that you notice the difference pre- and post-training to generate the organisational changes you need to lift performance to the next level.

Our team of trainers are well known in the industry for their deep knowledge, engaging presence and ability to take their group on their learning journey using a toolkit of activities, games and discussions.

Please enquire for course and training prices. Our public schedule price list offers a variety of courses at a standard price, delivered at our Sydney CBD training venue – Level 4, 23 Hunter Street.

Our bespoke solutions vary depending on your requirements, number of participants and the complexity of the program. Allow us to do a detailed analysis as you brief us on the scope of the project.

Yes, we help you determine who should be trained and whether a nationally recognised certificate or a non-accredited executive skills would be a suitable choice. We can also measure changes in performance via one of the embedding apps that your participants could have access to post-training. Learning is all about measuring change – simply choose which measurement mechanism is appropriate for your needs.

We provide you with the option of our public schedule program in Sydney for certain popular courses. Alternatively, provide some small group coaching for your team so that they receive more individualised attention from our coaches and trainers. Enquire with us and we will help you find the right solution.

  • We offer funding across NSW for full qualifications from Certificate III to Diploma level qualifications
  • We also offer our corporate clients Skill Sets (up to half the qualification) for dedicated classes on client site across NSW
  • Exemptions are available, depending on eligibility.
  • Concessions are available, depending on eligibility (and only for Certificate III and IV courses)

Are you?

1) 15 years old or over?
2) No longer at school?
3) Living or working in NSW?
4) An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?

If you answered ‘Yes’ to all four questions, then you’re eligible to enrol in a government-subsidised course with MCI as we are an approved Smart and Skilled training provider.

Contact us to learn more:

    Get our monthly eNewsletter, event invitations, special offers and other goodies. It’s free!We won’t share your email outside of MCI Solutions and you can unsubscribe at any time.