BSB30415 Certificate III in Business Administration
If you would describe yourself as a people person, pride yourself on your warm and
welcoming personality and are a great communicator, then a BSB30415 Certificate III in Business Administration is the perfect start.
This business administration course will provide you with a broad range of administrative skills that can be used in entry level business roles across the country. You will learn to produce business documents and spreadsheets, improve your keyboard skills, process payroll and accounts, handle customer service, and organise workplace information.
12 months
This is a blended program that includes – face to face delivery as well as own study via the MCI ecampus + work-based learning activities.
Enquire for eligibility

Our approach
Building, retaining and maintaining total engagement has never been as important as it is now. The global consumer marketplace is becoming increasingly competitive and crowded.
Who should attend this qualification program?
You will graduate the Certificate III in Business Administration with the skills and qualification to confidently work in a large number of roles, some of them are:
• Accounts Payable Clerk
• Accounts Receivable Clerk
• Administration Assistant
• Clerical Worker
• Information Desk Clerk
• Office Junior
• Personal Assistant
• Receptionist
Course outcomes
The BSB30415 Certificate III in Business Administration prepares you to be competitive in today’s job market. We have selected key subjects that focus on the core skills to help you walk the professional path you’ve chosen. These are informed by our corporate experience and firmly based on what you will truly need and value.
Learning Outcomes

Prepare electronic presentations

Organise work priorities

Manage appointments and diaries

Organise workplace information
Course Structure
We have selected key subjects that focus on in demand skills for today’s workplace. Informed by our learning and development experts and our industry consultation, the skills learnt are relevant across all industries.
The following units are covered in this course:
MCI-O – MCI Orientation
BSBITU307 – Develop keyboarding speed and accuracy
BSBWHS201 – Contribute to the health and safety of self and others
BSBWRT301 – Write simple documents
BSBITU312 – Create electronic presentations
BSBITU314 – Design and produce spreadsheets
BSBITU306 – Design and produce business documents
BSBADM307 – Organise schedules
BSBITU309 – Produce desktop published documents
BSBFIA304 – Maintain a general ledger
BSBCUS301 – Deliver and monitor a service to customers
BSBWOR301 – Organise personal work priorities and development
BSBCMM301 – Process customer complaints
BSBSUS201 – Participate in environmentally sustainable work practices
Funding options - NSW Smart & Skilled

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It’s helping people in NSW get the skills they need to find a job and advance their careers. Smart and Skilled provides eligible students with: an entitlement to government-subsidised training up to and including Certificate III and government funding for higher-level courses (Certificate IV and above) in targeted priority areas. Management Consultancy International (MCI Solutions) is an approved provider of NSW Smart and Skilled subsidised courses across most regions of NSW, including the greater Sydney Metro region.
Right now, all courses are supported online. Our other short courses and qualifications also have face to face training elements.
– Face-to-face – clients offices/third party locations that suit the size and needs of the group
– Face to face – MCI’s incredible facilities in the Sydney CBD – Level 4, 23 Hunter Street
– Online – via our engaging eCampus that enables participants to learn in their own time and enter a world of current and business focused content.
– Combination of the above as required so that our learners experience a blended approach to improve their performance by gaining new skills and knowledge.
Yes – Our specialist instructional design team is made up of experienced and creative writers and designers so that learners benefit from an engaging and highly interactive program. We listen to what your needs are and how they relate to the overall vision of the business and we ensure that we select the right platform and content to meet these requirements. We ensure that you notice the difference pre- and post-training to generate the organisational changes you need to lift performance to the next level.
Our team of trainers are well known in the industry for their deep knowledge, engaging presence and ability to take their group on their learning journey using a toolkit of activities, games and discussions.
Please enquire for course and training prices. Our public schedule price list offers a variety of courses at a standard price, delivered at our Sydney CBD training venue – Level 4, 23 Hunter Street.
Our bespoke solutions vary depending on your requirements, number of participants and the complexity of the program. Allow us to do a detailed analysis as you brief us on the scope of the project.
Yes, we help you determine who should be trained and whether a nationally recognised certificate or a non-accredited executive skills would be a suitable choice. We can also measure changes in performance via one of the embedding apps that your participants could have access to post-training. Learning is all about measuring change – simply choose which measurement mechanism is appropriate for your needs.
We provide you with the option of our public schedule program in Sydney for certain popular courses. Alternatively, provide some small group coaching for your team so that they receive more individualised attention from our coaches and trainers. Enquire with us and we will help you find the right solution.
- We offer funding across NSW for full qualifications from Certificate III to Diploma level qualifications
- We also offer our corporate clients Skill Sets (up to half the qualification) for dedicated classes on client site across NSW
- Exemptions are available, depending on eligibility.
- Concessions are available, depending on eligibility (and only for Certificate III and IV courses)
Are you?
1) 15 years old or over?
2) No longer at school?
3) Living or working in NSW?
4) An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?
If you answered ‘Yes’ to all four questions, then you’re eligible to enrol in a government-subsidised course with MCI as we are an approved Smart and Skilled training provider.