Policy and Procedures

Please find below a list of MCI Solution’s Policies and Procedures
Please contact us if you have any questions

Student Handbook

Smart and Skilled Handbook

Policies

Complaints Grievances and Appeals Procedure
Academic Progression Policy and Procedure
Credit Transfer Policy
Deferral Procedure
Fair Treatment and Equal Benefits and Opporunity Procedure
Privacy Policy and Procedure
Semester Extension Procedure
Withdrawal Procedure
Smart & Skilled Consumer Protection Policy
Course Terms and Conditions
ASQA Audit Outcome
Quality Indicator
Reasonable Adjustment Part A
Reasonable Adjustment Part B
Reasonable Adjustment Procedure
MCI Solutions Statement of VET Tuition Assurance
Recognition of Prior Learning (RPL) Procedure
Smart & Skilled Fee Policy