Policies and Procedures

Please find below a list of MCI Solution’s Policies and Procedures
Please contact us if you have any questions

Student Handbook

MCI Student Handbook

Policies

Complaints Grievances and Appeals Procedure
Academic Progression and Withdrawal Policy and Procedure
Credit Transfer Policy
Fair Treatment and Equal Benefits and Opportunity Procedure
Privacy Policy and Procedure
Smart & Skilled Consumer Protection Policy
Reasonable Adjustment Part A
Reasonable Adjustment Part B
Reasonable Adjustment Procedure
Recognition of Prior Learning (RPL) Procedure
Smart & Skilled Fee Policy

Fees and Refunds Policy

Assessment Re-mark and Assessment Appeal Procedure

Records Retention and Management Policy

Student Entry Procedure