Blog

The issues that really matter to L&D professionals A major predicament facing every L&D leader is staying abreast of the latest trends and technologies that impact their profession. Or will. Thankfully there’s no shortage of research available, some much better than others to be sure, but the torrent of new information is rather overwhelming. For […]

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Capability frameworks are all the rage in today’s L&D world, and for good reason. When prepared correctly, they describe in very easy-to-understand terms the behaviours, skills, knowledge, abilities and attributes that contribute individually to collective success. In the same way that a blueprint helps builders translate the architect’s dream into functional space for living or […]

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Writing is often time-consuming and costly A key concern I’ve picked up from clients in recent months is the time it takes staff to prepare and finalise a written document. Participants in my writing workshops often complain about the length of the document review process, and the number of drafts required before their managers approve […]

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Compliance documentation may be a subject you view as a necessary evil. Necessary because you need it in place to ensure you comply with government and industry regulations, keep your staff and customers safe, and that your staff can carry out their work effectively and efficiently. You may also see it as evil because writing […]

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As an experienced facilitator of a range of writing courses, I’m getting more and more requests from organisations and individuals looking for courses on writing business cases. So, what is a business case? Typically, a business case is a document whose purpose is to support or influence decision-making by proving that a particular course of […]

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As more and more organisations encourage employees to move from the 9-to-5 office environment to working anytime, from anywhere, two issues stand out for Human Resource professionals. Both have the potential to create major challenges – and opportunities – for learning professionals. The first issue every organisation faces when letting employees work from home, cafe, […]

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How good is your documentation? When I talk to clients, many of them acknowledge that their documentation is poorly written. In fact, one client recently went so far as to tell me ‘our Standard Operating Procedures are rubbish’! The state of your organisation’s documentation may not be a high priority. But if these documents are […]

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Learning institutions rely on many complex processes working together to meet the needs of stakeholders. And it’s these processes that come under scrutiny when institutions are asked to achieve more with less, be more accountable or flexible, or improve service to those stakeholders.

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A few weeks ago, we published an article on the 6-hour working day and the response was phenomenal. In our search to find an Australian company that successfully applies this principle we stumbled across First Class Wealth, a financial planning firm based in Sydney.

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The science, or is it the art, of helping employees adapt to change is not new, with literature on the subject dating back nearly 70 years. Yet the majority of Change Management programs still fail. Why?

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We’ve all heard Peter Drucker’s line “Culture eats strategy for breakfast” but have you ever stopped to think just how much culture also drives recruitment, retention, motivation, leadership development and more - at the sub-atomic level, for better or worse - of every organisation?

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The two reasons why you shouldn’t implement a mindfulness program

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