Home · Blog
Posted On December 5, 2017
Given its hype, digital learning – or learning that primarily occurs using technology – in its various forms seems to be the holy grail for L&D teams. Indeed, you could be forgiven for thinking that eLearning, for instance, is now requiritur modum for helping employees learn anything and everything – from preparing to start a […]

Read More →

woman smiling and sitting with notepad
Posted On December 5, 2017
With Australia’s unemployment rate falling recently to 5.6 percent, the lowest it’s been in years, you’d think everyone would be pleased about that aspect of our economy. But not necessarily if you’re in Human Resources. Low unemployment is a double-edged sword: good news for the economy but bad news for HR professionals who face increased […]

Read More →

Posted On November 9, 2017
A recent list of “Hot L&D Topics” caught my eye, and what it revealed was both unsurprising and remarkable. Unsurprising because it contained the usual suspects, such as the need for HR leaders to improve their strategic planning and to partner more closely with the business. There were also several topics we’ve blogged about lots […]

Read More →

Posted On November 9, 2017
A wise man was once asked how to guarantee success. His response was: “First, have a definite, clear practical ideal: a goal, an objective. “Second, have the necessary means to achieve your ends: wisdom, money, materials and methods. “Third, adjust all your means to that end.” That man was Aristotle, and his words ring true […]

Read More →

woman writing proposals on laptop
Posted On October 18, 2017
The issues that really matter to L&D professionals A major predicament facing every L&D leader is staying abreast of the latest trends and technologies that impact their profession. Or will. Thankfully there’s no shortage of research available, some much better than others to be sure, but the torrent of new information is rather overwhelming. For […]

Read More →

tablet with graph laynig on table
Posted On July 28, 2017
Writing is often time-consuming and costly A key concern I’ve picked up from clients in recent months is the time it takes staff to prepare and finalise a written document. Participants in my writing workshops often complain about the length of the document review process, and the number of drafts required before their managers approve […]

Read More →

learning materials like books, laptop, notepad and pencil lying on table
Posted On July 28, 2017
Compliance documentation may be a subject you view as a necessary evil. Necessary because you need it in place to ensure you comply with government and industry regulations, keep your staff and customers safe, and that your staff can carry out their work effectively and efficiently. You may also see it as evil because writing […]

Read More →

group of people having a picnic in front of river and city skyline
Posted On July 28, 2017
As an experienced facilitator of a range of writing courses, I’m getting more and more requests from organisations and individuals looking for courses on writing business cases. So, what is a business case? Typically, a business case is a document whose purpose is to support or influence decision-making by proving that a particular course of […]

Read More →

man and woman having a business meeting
Posted On July 28, 2017
As more and more organisations encourage employees to move from the 9-to-5 office environment to working anytime, from anywhere, two issues stand out for Human Resource professionals. Both have the potential to create major challenges – and opportunities – for learning professionals. The first issue every organisation faces when letting employees work from home, cafe, […]

Read More →

2015 written with sparkles
Posted On July 28, 2017
How good is your documentation? When I talk to clients, many of them acknowledge that their documentation is poorly written. In fact, one client recently went so far as to tell me ‘our Standard Operating Procedures are rubbish’! The state of your organisation’s documentation may not be a high priority. But if these documents are […]

Read More →

#1 In search of operational excellence
Posted On March 29, 2017
Learning institutions rely on many complex processes working together to meet the needs of stakeholders. And it’s these processes that come under scrutiny when institutions are asked to achieve more with less, be more accountable or flexible, or improve service to those stakeholders.

Read More →