Working with organisations to improve their people’s performance is rewarding work. But after a while, you think everyone has solved the big issues of managing people. Managers everywhere clearly outline expectations, communicate effectively, hold people accountable, and address performance issues in a timely and supportive matter… right?
Did you look back over 2013 and find you didn’t quite do what you set out to? For me, it was a short online course that I registered for, intent on completing it in record time and mastering its subject-matter. It wasn’t required for work but something that would help my career in the medium to long term. Of course I didn’t even finish the course, let alone master the subject!