Outlook Introduction

This introductory course is for This introductory course is for anyone who needs to use Microsoft Outlook to manage email, schedule appointments, and keep track of contact information.


Duration: 1 day

Version: 2010, 2013, 2016

Target Audience: This is an entry level course and will suit anyone who is new to Outlook.

Learning outcomes

At the end of this program you will be able to:

  • Become familiar with the Outlook screen
  • Create and respond to email messages
  • Organise and manage email messages
  • Prioritise Tasks
  • Use Calendar to schedule appointments
  • Create and work with contacts