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Capitalise on the potential of your team and provide them with opportunities for development. Unlike training or mentoring, coaching enables people to find their own solutions to the challenges they face, enhancing ownership and accountability. This course provides you with an understanding of key coaching models and skills enabling you to become a quality workplace coach. Courses run in Melbourne and Sydney.

  • Duration: 1 day
  • Pre-requisites: There are no pre-requisites for this course

  • Define coaching and articulate its benefits
  • Identify the characteristics of an effective coach and review your own performance
  • Define and apply essential coaching skills, such as questioning, listening and establishing trust
  • Apply a range of models to structure coaching sessions
  • Discover tips to maximise the effectiveness of your coaching sessions

Setting the Context

  • Introduction
  • Learning outcomes
  • Participant objectives

The What and Why of Coaching

  • What is coaching?
  • Personal best coaching experience
  • Benefits of coaching others
  • Characteristics of an effective coach

Essential Coaching Skills

  • Establishing a trust relationship
  • Identifying individual preferences
  • ‘Ask, don’t tell’ questioning
  • Eliciting and providing feedback

Structuring a Coaching Session

  • Basic coaching structure
  • The GROW coaching model
  • ‘Coaching in a hurry’
  • Using existing systems to structure your session

Maximising the Effectiveness of Coaching

  • Identifying and overcoming blockers
  • Identifying your own coach/mentor

In Action

  • Planning to apply the skills and knowledge back at work

Name Date Time Location Cost

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