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In the modern work environment, organisations increasingly need cohesive, flexible teams. For some people, teamwork comes naturally, for others, it’s a challenge. A crucial part of management, therefore, is knowing how to create an effective team from a group of potentially diverse people. MCI’s Building High-Performing Teams program provides insights into the essential elements of successful teams and how to develop a positive team culture in the workplace. Courses run in Sydney and Melbourne.
Snapshot
- Duration: 2 day
- Pre-requisites: There are no pre-requisites for this course
Learning Outcomes
- Identify the stages of team development in your own work teams
- Evaluate your interpersonal skills as both a team member and a team leader and enhance relationships within your work teams
- Apply a range of tools to manage individual and team performance
- Evaluate, apply and refine your team skills in the workplace
- Give and receive feedback with greater confidence and effectiveness
- Recognise the indicators of high performing teams
Course Outline
Setting the Context
- Course outcomes
- Personal objectives
Why Work in Teams?
- Definition of a team
- Personal experience
- Why work in teams?
- Types of teams
- Reluctance to use teams
- Team dysfunctions
- Review activity: Team Challenge
Team Dynamics
- Team dynamics
- Different personalities and preferences
- 4MAT model of communication
- The importance of difference
- Building synergy
Team Communication
- Team communication
- Adapting your communication style
- Framing
- The art of feedback
- The Johari Window
- DESC feedback
Team Development
- Stages of team development
Enabling High Performance
- The four elements of team performance
- Team purpose
- Team roles and responsibilities
- Relationships within the team
- Team processes
- Lessons from geese
Leading the Team
- Team leadership
- Leading teams through change
- Team conflict
- ‘Stuck’ teams
- Team problem solving: Six Thinking Hats
- Creating solutions
Team Performance Plan
- Team performance plan and template
Action Plan
- Planning to put skills and knowledge into action at work
- Further reading and references
Resources & Precourse Work
| Name | Date | Time | Location | Cost | |
| Building High-Performing Teams | 30 September & 1 October 2020 | 09:00 am - 04:45 pm | Melbourne | $1,400.00 | |
| Building High-Performing Teams | 28 & 29 October 2020 | 09:00 am - 04:45 pm | Sydney | $1,400.00 |
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