Home · Course Details

In the modern work environment, organisations increasingly need cohesive, flexible teams. For some people, teamwork comes naturally, for others, it’s a challenge. A crucial part of management, therefore, is knowing how to create an effective team from a group of potentially diverse people. MCI’s Building High-Performing Teams program provides insights into the essential elements of successful teams and how to develop a positive team culture in the workplace. Courses run in Sydney and Melbourne.

Enrol Now
Enquire About This Course

  • Duration: 2 day
  • Pre-requisites: There are no pre-requisites for this course

  • Identify the stages of team development in your own work teams
  • Evaluate your interpersonal skills as both a team member and a team leader and enhance relationships within your work teams
  • Apply a range of tools to manage individual and team performance
  • Evaluate, apply and refine your team skills in the workplace
  • Give and receive feedback with greater confidence and effectiveness
  • Recognise the indicators of high performing teams

Setting the Context

  • Course outcomes
  • Personal objectives

Why Work in Teams?

  • Definition of a team
  • Personal experience
  • Why work in teams?
  • Types of teams
  • Reluctance to use teams
  • Team dysfunctions
  • Review activity: Team Challenge

Team Dynamics

  • Team dynamics
  • Different personalities and preferences
  • 4MAT model of communication
  • The importance of difference
  • Building synergy

Team Communication

  • Team communication
  • Adapting your communication style
  • Framing
  • The art of feedback
  • The Johari Window
  • DESC feedback

Team Development

  • Stages of team development

Enabling High Performance

  • The four elements of team performance
  • Team purpose
  • Team roles and responsibilities
  • Relationships within the team
  • Team processes
  • Lessons from geese

Leading the Team

  • Team leadership
  • Leading teams through change
  • Team conflict
  • ‘Stuck’ teams
  • Team problem solving: Six Thinking Hats
  • Creating solutions

Team Performance Plan

  • Team performance plan and template

Action Plan

  • Planning to put skills and knowledge into action at work
  • Further reading and references

Name Date Time Location Cost (inc GST)
Building High-Performing Teams 27 & 28 February 2020 09:00 am - 04:45 pm Melbourne $1,540.00
Enrol

Related Content

Not quite the content you’re looking for?

Need a course you can’t find content for on our website? We have quite possibly the largest catalogue of course content in Australia! Let us know what you’re looking for and we will customise something for you.

Contact Us