- Duration: 2 days
- Pre-requisites: There are no pre-requisites for this course
- Use John Kotter’s 8-step change process to lead change in your organisation
- Identify ways to increase the urgency to change
- Define the important elements when creating a team to guide change
- Prepare a compelling vision for the change process
- Create strategic plans to promote the introduction of change
- Adapt your communications to secure people’s buy-in to change
- Apply techniques to increase participation in change initiatives
- Build a work environment that encourages creativity and innovation
- Develop monitoring processes to provide evidence of the success of the change
- Implement ongoing processes to continue to seek opportunities to improve and change
Setting the Context
- Learning outcomes
- Participant objectives
Seeing the Iceberg
- When change doesn't work
- The 8 steps of change
- Our iceberg is melting
- Identifying opportunities for change
- Change is happening!
Building Momentum Through Urgency
- What urgency?
- Addressing complacency
- Pushing up the urgency
Building the Guiding Team
- Can I do it on my own?
- Finding the right people
- Trust and a common goal
- Steps to create a guiding team
Developing Vision and Strategy
- Why spend time on a vision?
- Creating a vision
- Strategic planning
Communicating to Secure Buy-In
- Failure to communicate
- KIS communication
- Pitching your communications
- Devising a communication plan
- Checking for buy-in
- Barriers to empowerment
- Removing barriers to change
Creating Short-Term Wins
- Change takes time Are we progressing?
- Communicating short-term wins
- Don't Let Up and Make Change Stick
- Keeping momentum going
- Making change stick
- Typical change characters
- Back in the workplace
- Planning to apply new skills and knowledge at work
- References and further reading
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