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In this program participants with an understanding of the origins of stress and develop behaviours to manage it. This course also identifies what personal stress and resilience are and how to manage it within the workplace.
Most of us experience some degree of stress on a daily basis, often due to things beyond our control. How you react to stress and bounce back from it will largely influence the impact that it has on your life. Dealing with stressful situations is a skill that can be learnt and practised. In this course you’ll analyse your level of natural resilience and discover tools and strategies for improving your ability to deal with everyday challenges calmly and positively.

  • Duration: 1 day
  • Pre-requisites: There are no pre-requisites for this course

  • Address ways to recognise symptoms of stress
  • Explain the impact of stress on physical and mental health
  • Assess your resilience
  • Identify resilient behaviours within yourself and colleagues
  • Provide techniques to reduce stress, be more resilient and stay calm under pressure

Setting the Context

  • Introduction
  • Learning outcomes
  • Participant objectives

How Resilient Am I?

  • Resilience assessment
  • My levels of resilience
  • My resilience style

Defining Resilience

  • What is resilience?
  • Benefits of resilience
  • Characteristics of resilient people and organisations

What Contributes to Stress?

  • What is stress?
  • Internal and external stressors

The Resilient Workplace

  • What is a resilient workplace?
  • Promoting a resilient workplace
  • Initiatives and actions

Developing and Growing Resilience

  • Key strategies to develop and grow resilience
  • ‘Above the line’ mindset

Resilience Toolbox

  • Strategies and tools
  • Mindfulness strategies
  • Techniques for gaining perspectives
  • Situational Strategies
  • The impact of reactions
  • Identifying automatic reactions
  • Intention versus impact
  • Using the REACT Model
  • The REACT model
  • How do you REACT?

Action Planning

  • Key take aways and actions to implement

Before the course

Want to get the most out of this experience? To prepare for your Growing Resilience course, please:

  • Identify a difficult situation you had to cope with. Write about the situation and identify what it was that helped you cope with it.
  • What are your goals for attending this course? What would you like to have achieved by the end of the course.

If you need help or advice, email us at info@mci.edu.au or call 1300 768 550.

2 weeks after the course

Take time to revisit your action plan, written during the course, and your course workbook.

You might want to review some key concepts from the course, and complete these activities:

  • The resilience toolbox
  • Gaining perspectives
  • REACT Model
  • The resilience journal
What do you commit to focus on for the next 2 weeks?

If you need help or advice, email us at info@mci.edu.au or call 1300 768 550.

4 weeks after the course

These activities can assist you in reaching your goal of greater resilience:

  • Complete the EI Competency Questionnaire. As an extra stretch you may want your manager to fill it in as well. Once you have completed the questionnaire, write an action plan to support yourself in developing your skills.

We would love to hear about your results! Please get in touch by sending an email to info@mci.edu.au or share them with us on Linked In or Twitter.

Name Date Time Location Cost
Managing Stress & Resilience 17 June 2021 09:00 am - 04:45 pm Sydney $700.00

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