Outlook Introduction

Email Concepts

• How Email Works
• Email Addresses
• Email Etiquette

Getting Started With Outlook

• Basics Common Outlook Screen Elements
• Using the Ribbon and Ribbon KeyTips
• Accessing the Backstage View
• Understanding the Quick Access Toolbar
• Navigating to Outlook Features

Sending Email

• Composing an Email Message
• Creating a New Message
• Adding an Attachment to a Message
• Adding Importance and Requesting Message Receipts
• Creating an AutoSignature
• Sending a Blind Copy

Receiving Email

• Opening an Outlook Data File
• Reading Messages
• Understanding Conversation View
• Replying to a Message
• Forwarding Messages
• Finding Related Messages
• Ignoring Conversations
• Marking Messages as Unread

Working With Attachments

• Inserting a File Attachment
• Attaching Other Outlook Items
• Previewing Attachments
• Saving a File Attachment
• Opening a File Attachment

Flagging Messages

• Flagging Messages 
• Sending a Message With a Flag
• Removing a Flag

Junk Email

• Spamming and Junk Email
• Understanding Junk Email Options
• Marking Messages as Junk Mail
• Marking Messages as Safe
• Managing the Senders Lists
• Importing a Blocked Senders List
• Exporting a Blocked Senders List
• Deleting Junk Email

Working With the Calendar

• Changing the Calendar Arrangement
• Displaying Specific Dates
• Navigating Within a Calendar
• Changing the Current View
• Creating a Second Time Zone
• Removing a Time Zone
• Creating a New Calendar
• Working With Multiple Calendars

People

• Understanding the People View
• Viewing Your Contacts
• Creating A New Contact
• Deleting An Unwanted Contact
• Recovering A Deleted Contact
• Printing Contact Details

Tasks

• Creating simple tasks
• Changing task views
• Sorting tasks
• Deleting tasks
• Printing a task list

Exercise Files

Shortcut Keys

Please note there is no pre-course work for this course.