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This course is for experienced users of Microsoft Word who need to create longer, more complex documents. You will learn advanced techniques for laying out and presenting information using columns, tables, styles, section breaks, headers and footers, AutoText and Building Blocks. You will also learn how to perform a mail merge and how to work with pictures and SmartArt.

Not sure which level to attend? Click here to take our quick online quiz.

  • Duration: 1 day
  • Versions: This course is suitable for users of Word 2010, 2013, 2016, 2019
  • Target Audience: Experienced users of Microsoft Word
  • Prerequisites: Successful completion of MCI’s Word Introduction course or equivalent knowledge and skills.

  • Create and modify tables
  • Create and use styles
  • Perform a mail merge
  • Use section breaks
  • Insert and modify headers and footers
  • Work with pictures and graphics
  • Use AutoText and Building Blocks
  • Apply column formatting

Using tables

  • Creating a table
  • Inserting and deleting columns and rows
  • Changing column widths and row heights
  • Shading cells and adding borders
  • Sorting table data
  • Merging cells
  • Repeating heading rows


  • Applying character and paragraph styles
  • Creating custom styles

Performing a mail merge

  • Understanding the mail merge process
  • Using the merge wizard

Section breaks

  • Understanding section breaks
  • Inserting section breaks

Headers and footers

  • Inserting headers and footers
  • Editing headers and footers

Pictures and SmartArt

  • Inserting a picture
  • Editing a picture
  • Inserting SmartArt
  • Editing SmartArt

AutoText and Building Blocks

  • Creating an AutoText entry
  • Inserting AutoText
  • Creating a Building Block
  • Inserting a Building Block


  • Creating columns
  • Editing columns

Exercise Files

Shortcut Keys

Please note there is no pre-course work for this course.

Name Date Time Location Cost
Word Intermediate 26 July 2021 09:00 am - 04:45 pm Sydney $420.00

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