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An engagement solution for teams dealing with challenges such as low motivation, low morale, disengagement and high attrition

Change your workplace culture - one duck step at a time!

‘What The Duck™’ is your fire-starter to move things forward in your own company. In this workshop, we demonstrate and give you the opportunity to practice facilitating a whole range of corporate team building activities with the LEGO® SERIOUS PLAY®-based ‘What The Duck™’ system.

Our team building course includes different tools that you can use in the following situations:

Induction and onboarding

This is your time to truly engage your team members and set them up for success.

The first 6 weeks in the team

Hold onto them, keep their enthusiasm and keep their spirit up where it should be – high!

Business as usual

Ongoing team huddles – if you aren’t doing a team huddle at least weekly, time to start now.

Special Occasions

Activities to celebrate events such as hitting targets or achieving KPIs.

When the going gets tough

Build resilience in times of change.

One-on-one coaching

Strategies to invigorate time spent with team members.

It's a wrap

Activities to close off the year or a special project.

Why attend this program?

The day is filled with practical activities and engagement strategies specifically designed – and tried and tested – to gain maximum participation. By introducing some fun and play into your team you form an authentic leadership style that resonates on a deep level with the team.

Huge variety and choice of team building activities for work, play events and experiences to create an element of surprise. There is enough to fill a whole year of fun and engaging times – and when you run out of what to do, there are 3 books that you can dip into for more exciting ideas.

We are not saying for one moment that business life is a simple series of fun moments and events. And at the same time, there is certainly a time and place to inject a spirit of adult play that in itself ensures that your team is able to think on their feet and be creative in finding solutions for customer problems and complaints.

Let’s tap into the unique creativity and energy in the team so that your team brings their best to work – and this high level of engagement leads to an enduring culture of top performance and excellence.

Key principles of ‘What the Duck™’

  • Introducing play and fun into the workplace cultivates a happier and more productive team environment.
  • Play for play’s sake does sometimes have value – and we do include moments of pure, escapist fun to generate a positive climate for the team.
  • Play also has the benefit of setting the scene for deeper conversations and ah-ha moments that connect to more meaningful business insights. Purposeful play at work creates a far higher level of engagement.
  • Theory is all well and good. There is also a need sometimes to leap into action and ‘What The Duck™’ is your fire-starter to move things forward. Providing you with a toolkit of activities, games, themes, and strategies to ensure your team is engaged for the entire year.
  • As you roll out activities, start to notice the changes. Watch the joy emerge on people’s faces as they feel involved in what you are doing. High-performing teams rely on people who are committed.

Why we designed this solution for you and your team

Denise Meyerson, Founder of MCI, has seen the high value of a motivated and engaged workforce firsthand in her 30 years of managing and leading. The importance of retaining team members was clearly apparent at the start of my career when we went through turbulent times and yet survived thanks to the commitment and dedication of the team.

The training is filled with practical activities and engagement strategies specifically designed – and tried and tested – to gain maximum participation. By introducing some fun and play into your team, you form an authentic leadership style that resonates on a deep level with the team.

We are not saying for one moment that business life is a simple series of fun moments and events. And at the same time, there is certainly a time and place to inject a spirit of adult play that in itself ensures that your team is able to think on their feet and be creative in finding solutions for customer problems and complaints.

Let’s tap into the unique creativity and energy in the team so that your team brings their best to work – and this high level of engagement leads to an enduring culture of top performance and excellence.

Contact us to learn more:

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“We have been working with MCI for the past 4 years. Our participants commented that MCI’s facilitators were incredibly enthusiastic and engaging, whilst providing some very useful insights and tools to assist in holding coaching conversations. MCI’s professional development days are a unique community give back, Denise herself condenses a myriad of information from the conferences she attends into meaningful, impactful information that keeps participants up to date with the latest trends.”
“MCI has assisted Teachers Health Fund in meeting our formal education development goals for our pipeline of future men and women leaders. As a not-for-profit, getting high value for each learning and development dollar we spend is a priority. The support extended to our organisation from MCI from start to finish is a real credit to them.”


Let us answer your questions.
Contact us to learn more.

Right now, all courses are supported online. Our other short courses and qualifications also have face to face training elements.

– Face-to-face – clients offices/third party locations that suit the size and needs of the group
– Face to face – MCI’s incredible facilities in the Sydney CBD – Level 4, 23 Hunter Street
– Online – via our engaging eCampus that enables participants to learn in their own time and enter a world of current and business focused content.
– Combination of the above as required so that our learners experience a blended approach to improve their performance by gaining new skills and knowledge.

Yes – Our specialist instructional design team is made up of experienced and creative writers and designers so that learners benefit from an engaging and highly interactive program. We listen to what your needs are and how they relate to the overall vision of the business and we ensure that we select the right platform and content to meet these requirements. We ensure that you notice the difference pre- and post-training to generate the organisational changes you need to lift performance to the next level.

Our team of trainers are well known in the industry for their deep knowledge, engaging presence and ability to take their group on their learning journey using a toolkit of activities, games and discussions.

Please enquire for course and training prices. Our public schedule price list offers a variety of courses at a standard price, delivered at our Sydney CBD training venue – Level 4, 23 Hunter Street.

Our bespoke solutions vary depending on your requirements, number of participants and the complexity of the program. Allow us to do a detailed analysis as you brief us on the scope of the project.

Yes, we help you determine who should be trained and whether a nationally recognised certificate or a non-accredited executive skills would be a suitable choice. We can also measure changes in performance via one of the embedding apps that your participants could have access to post-training. Learning is all about measuring change – simply choose which measurement mechanism is appropriate for your needs.

We provide you with the option of our public schedule program in Sydney for certain popular courses. Alternatively, provide some small group coaching for your team so that they receive more individualised attention from our coaches and trainers. Enquire with us and we will help you find the right solution.

– We offer funding across NSW for full qualifications from Certificate III to Advanced Diploma level qualifications
– We also offer our corporate clients Skill Sets (up to half the qualification) for dedicated classes on client site across NSW
– Concessions are also available for people with a disability; NSW Social Housing residents and people from an ATSI background.

Are you?

1) 15 years old or over?
2) No longer at school?
3) Living or working in NSW?
4) An Australian citizen, Australian permanent resident, humanitarian visa holder or New Zealand citizen?

If you answered ‘Yes’ to all four questions, then you’re eligible to enrol in a government-subsidised course with MCI as we are an approved Smart and Skilled training provider.