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Posted On November 30, 2016
The role of the Operations Manager has become more complex and shoulders broader responsibility in both the private and public sectors. Operational Managers are feeling overworked sometimes sinking under the pressure, and frequently not understanding why. They've been hit with what we can call a "double whammy" of change in workload and responsibility that is not well recognised.

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Posted On October 16, 2016
We’ve all had our share of difficult situations at work. They crop up in many shapes and sizes and often when we least expect it. But how we respond to these situations can determine whether they present an opportunity or a threat to our workplace relationships and team productivity.

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