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Effective communication is the core of all businesses; why not strengthen your core?
**Supported Online Study
**Multiple Finance Options Available
To enhance and refresh participants already strong training and facilitation skills. This program will focus on three main areas of study: 1) The Learning Environment 2) Delivery and 3) Facilitation Assessment.
Building on the skills needed in customer service positions, this certificate teaches the highest level of service and product knowledge.
**Face-to-face workshops **Work-based learning activities
**Enquire for availability **Government Subsidised
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We are at the forefront of defining and using innovative and unique training methods.
We set industry standards, others seem to agree. We've won 25 awards over the past 9 years.
We know business and education. Count on us just like the many ASX companies who have trusted us to train their staff for over 10 years.
Our qualifications are nationally recognised by Government and have influenced businesses nationally.
We tailor our training to target your company's specific learning and development needs.
Are you interested in changing the dynamic of your teams, creating better leaders in your organisations?
These are some of the many outcomes from our training sessions. Want to learn what else we can do for your organisation?
I can attest that MCI Solutions absolutely deliver on their promise of innovation. The quality of the content is excellent, the calibre of facilitators is great, and I think the participant experience really sets MCI Solutions apart.
We have been using MCI for the past 2.5 years and they have proven to be a solid partner for the executive skills training for Excelian APAC staff. What differs MCI from other training providers, in my opinion, is a constant search for different and exciting ways to engage staff during the training.
MCI design and deliver a range of leadership workshops for our emerging leaders group each year. MCI’s content is always evolving, well designed to maximise learning and engagement and the facilitators are first class providing contextually relevant and engaging workshops for our teams. I would highly recommend MCI as a learning partner.
We have been working with MCI for the past 4 years. Our participants commented that MCI’s facilitators were incredibly enthusiastic and engaging, whilst providing some very useful insights and tools to assist in holding coaching conversations. MCI’s professional development days are a unique community give back, Denise herself condenses a myriad of information from the conferences she attends into meaningful, impactful information that keeps participants up to date with the latest trends.
MCI has assisted Teachers Health Fund in meeting our formal education development goals for our pipeline of future men and women leaders. As a not-for-profit, getting high value for each learning and development dollar we spend is a priority. The support extended to our organisation from MCI from start to finish is a real credit to them.
The team at MCI have been great to work with, from early discussions, through shaping the training and then delivery. My team have come back from the training sessions more closely knit, enthused and full of ideas. What more could I ask for? One of my team members said “I have been on a lot of training, but this was by far the best and the most useful".
In a statement by Deloitte, 90 percent of Australian small businesses are not reaching their digital potential.
With online workshops and educational apps, companies can supplement employee training and conserve budget typically spent on travel, accommodation and day-long programs.
For all the heartache, hard work, late nights and total commitment you need to put into compiling this level of evidence, you might as well step it up a notch and complete the Diploma.
"70% of your employees' learning happens informally by practicing and facing challenges on the job. Which means your LMS needs to be much more than a glorified data dump." ACTO
In 1885 Herman Ebbinghaus came up with a theory on memory retention called The Forgetting Curve. As the name indicates we do forget, in a curve, starting with 100% and ending at 20% - just a few key takeaways.
GPO Box 1794, Sydney, NSW 2001, Australia
1300 768 550
Management Consultancy International Pty Ltd trading as MCI Solutions RTO 91088 ABN: 58103488482